Terms & Conditions
- Product Authenticity:
- Our company, “Agra Famous,” specializes in the manufacturing of Petha sweets with authentic taste, meticulously crafted to preserve the traditional flavors of Agra’s culinary heritage.
- We guarantee that all our Petha sweets are made using high-quality ingredients and traditional recipes to ensure an authentic and delightful taste experience.
- Ordering and Payment:
- Orders can be placed through our official website, authorized distributors, or directly at our physical store.
- Payment can be made using secure online payment methods or in-person at our store.
- Orders will be processed once payment is confirmed.
- Shipping and Delivery:
- We offer shipping services for our Petha sweets to select locations. Shipping charges may apply based on the delivery location.
- Estimated delivery times will be provided at the time of ordering.
- We are not responsible for delays in delivery due to unforeseen circumstances such as natural disasters, public holidays, or logistical issues.
- Returns and Refunds:
- We take pride in the quality of our products. In the rare event that you are not satisfied with your purchase, please contact us within 24 hours of receiving the order.
- Returns or exchanges will be considered on a case-by-case basis, taking into account the nature of the concern.
- Refunds, if applicable, will be processed within a reasonable timeframe.
- Customer Satisfaction:
- Customer satisfaction is our top priority. We strive to provide exceptional products and service to ensure a positive experience for all our customers.
- Your feedback is valuable to us. Please feel free to reach out to us with any questions, concerns, or feedback regarding your experience with “Agra Famous.”
- Quality Assurance:
- Our Petha sweets are manufactured in compliance with the highest quality standards and hygiene practices.
- We conduct regular quality checks to maintain the authenticity and taste of our products.